System Administrator Experience
Systems
- Administration - Microsoft 365, Azure, and Entra ID environments, covering day-to-day operations and security.
- Device Management - Intune configuration, compliance, application deployment, and remediation policies.
- Patching and Device Health - Monitoring, patching, and operational health for 800+ devices across multiple clients.
- Email - Exchange Online policies and email security controls.
- Servers and Networking - Windows Server, DNS, DHCP, Hyper-V, and VMware.
Security
- Microsoft Security Tools - Defender XDR, Defender for Endpoint, Defender for Office 365, and Microsoft Sentinel SIEM.
- Security Operations - Investigated and remediated security alerts, email threats, endpoint risks, and Sentinel incidents.
- Vulnerability Management - Coordinated software patching and tracked device vulnerabilities to reduce risk.
- Policy Development - Designed incident response processes and Microsoft Purview DLP policies to strengthen threat resilience and data protection.
- Security Initiatives - Developed phishing simulations, security orientation, and awareness programs.
Identity
- Access Management - Entra ID, Conditional Access, authentication methods, SSO integrations, Azure roles, and PIM.
- Account Management - User accounts, licensing, and role-based access across the organization.
- Auditing - Access reviews and elevated-role monitoring to maintain least-privilege access.
Applications
- Application Management - Enterprise applications, Dynamics 365 CRM, SharePoint, and Power Platform environments.
- Change Management - Tracked Microsoft 365 service changes and coordinated planned platform updates.
- Security Assessment - Reviewed software and website risks and turned findings into practical fixes.